July 31, 2019
Wow! Wow! Wow! You exceeded our expectations last night. The setting was perfect, your servers were off the charts attentive, the food was amazing (I’m sorry we wasted so much) and you have been a dream to work with. I have been and will continue to sing your praises and recommend Big Rock for anyone’s events.
A million thank you’s.
July 31, 2019
I echo everything Kristy said! From start to finish we had an amazing experience! I will be posting positive reviews on Yelp and Open Table!! Thank you, thank you, thank you! You were fabulous to work with and I can’t wait to plan our next event together.
PS: One of our guests is good friends with Norm and mentioned that she would also share with him what a wonderful experience that we had.
March 4, 2019
I just wanted to let you know that everything at the shower was wonderful! I had so many people comment that it was the nicest shower they had ever attended. The food, drinks, and cake were all fabulous. Thanks so much for everything.
March 4, 2019
I’m writing to thank you for all the ways you assisted me in pulling together my dad’s memorial luncheon at The Reserve on February 23rd. From my first call to inquire about the space to your last follow up call, I couldn’t be more grateful for your personal service and professional manner. I have planned many private events (weddings and parties) and even some public events (film premieres and receptions) and I can honestly say that my dealings with you and the staff while planning this memorial luncheon for my dad were the most pleasant and worry free yet and could not be improved upon! You made wonderful suggestions and clarifications, never balked at a question or request I made and it genuinely felt like you were as interested in making the most of this gathering as myself. I also enjoyed pre-tasting wines, sharing a laugh and learning more about Big Rock Chophouse through you. My family also thought the setting, the tables, the food and staff service were all excellent and elegant.
Please feel free to pass along my name and phone number to anyone who might be looking for a recommendation to plan an event with you. I can easily and honestly share my glowing impressions of both The Reserve and the Big Rock spaces, and for you, Cailtlin, Kevin and the rest of the staff.
I’ll be looking for an opportunity to hopefully work with you all again in the future for some other event or celebration. Thanks again!
January 28, 2019
I just wanted to thank you and your team for the EXCELLENT service you provided to the group yesterday evening. They had a wonderful time and raved about the delicious meal … service … ambience! Thank you so very much!
PS – and I “loved” the special touch of the mini-menu you printed up …. Very Nice! 😊
Thanks again for everything!
January 28, 2019
We could have a wonderful time at your restaurant yesterday.
Meals and service was wonderful, building is also very nice atmosphere, guests from Japan were able to enjoy so much. I definitely would like to suggest your restaurant to my friends.. Thank you.
July 2, 2018
I just wanted to thank you for your help with the rehearsal dinner for my son Steve and his wife Kirsten last Friday evening.
The food was excellent and the room worked perfectly. We received many compliments on the venue choice and are so happy we decided on Big Rock for this function. Without your help and advice this would not have been possible so I want to thank you again for all your long distance help and patience which made this successful event possible!
June 22, 2018
I am sorry that this has taken so long to write. A few weeks ago I brought my family up to Big Rock have Dinner in Dorothy’s section. My Mom and her best friend were in town from Up North so I wanted to bring them somewhere special to celebrate a belated Mother’s Day and our good friend Kathy’s 80th Birthday.
From start to finish your staff did an absolutely amazing job. The hostesses and Molly were great.
Dorothy was wonderful and made us all feel so very special especially my mom, Kathy, brother and sister-in-law. The Food and drink was awesome as usual.
We all went to the bar after dinner to have drinks with Allie and her staff afterwards, and as usual she did not disappoint. She is amazing at making people feel so comfortable and “loved”. Dottie and Allie even went out of their way on their own time to put beautiful flowers on our dinner table, which they then gave to my mom after dinner. Even YOU went out of your way to turn the lights down for me that were a little too bright were I was sitting………. it is all of these types of things that “add up” that complete the whole “experience” at Big Rock.
My Family was hugely impressed and had a wonderful time. They said that they felt like “rock stars”…… and that is all due to your staff (including the Valet guys)!
We all lead such busy lives, so it is very important to me to let you know that we are so grateful that we have a place to come where we are made to feel very special and can relax and unwind …….. and that is thanks to you and your staff.
We will always feel proud to bring any of our friends and family to Big Rock Chophouse.
Thank you again to you and your staff,
June 21, 2018
I would like to thank you and your team, for what was a very difficult day for our family. Your staff was so welcoming and make the day a lot easier for our family. Again your restaurant hit a home run.
June 9, 2018
I want to take this time to thank you for all your help on the party. In a word, it was wonderful. The food was most impressive, from the shrimp and ahi tuna to our steaks and salmon. That birthday cake was one of the best, and the ganache was pure fudgy. Plentiful was the word of the night at the party!
But I would especially like to take this time to thank the true hit of the party: Aaron. What a consummate pro! Up and down and up and down those stairs with drink orders. Our party members felt at ease asking him for things and they never sensed any exhaustion or irritation because there was only pleasure on his face and in his voice. Employees like this can make or break a party experience. We returned to my daughter’s house for the post party and everywhere could be heard, unsolicited, praise for Aaron’s service to our group. It is my hope that you will share this praise with Aaron, and most importantly, with your management and owners.
Again, a big thanks,
We are proud to have been recognized over the years with the following awards for our culinary and service excellence.
Norm and Bonnie LePage Named into the 2016 Honorary Member Induction of the American Culinary Federation’s Michigan Chefs de Cuisine
Executive Pastry Chef Eric Voigt Named 2015 Pastry Chef of the Year – American Culinary Federation’s Michigan Chefs de Cuisine Association