June 11, 2011
I just wanted to send a note and say how wonderful Big Rock treated us on our wedding day. We had 13 people celebrate our wedding with us for dinner and every single person was extremely satisfied with there dinner. The meals were outstanding and the service was exceptional. You exceeded all my expatiations.
Thank you so much for making my special day better than I imagined.
June 4, 2011
This is Jim Cubera sending you an e-mail. About a week and a half ago we held Annie’s wedding reception at the Reserve. It was on Saturday June 4, 2011. It seems like yesterday I was talking to you about using The Reserve and asking you for a contact. My that time went by fast. I just wanted to say thank you. The Reserve staff did an awesome job on her big day. I heard a lot of compliments on the European style of the food service. And two little things really impressed me. One, we had an important guest that could not eat the pine apple flavored frosting of the wedding cake and your staff found a chocolate mousse or something to substitute for it and two, at the end of the day when the bride and groom had left and I was starting to put the presents in my car, your hostess offered her staff to take care of that while I attended to the last few remaining guests.
The above are just a couple of examples. Please forward this to the manager and let your staff know that we appreciate their efforts.
May 29, 2011
What a great party I had! My compliments to the Chef, the staff, for delicious food and friendly treatment. The cake was awesome. We have received many compliments about Big Rock. I will recommend holding any event at Big Rock. Thank you, Jessica, for your friendly service.
May 7, 2011
I know I told you already, but please forward to your boss!!
You and your “team” were fabulous! My daughter had the best time at her First Communion party. Everything was set so beautiful and the cake and food was delicious. The servers were especially great as well. Thank You so much for making an already special day even better. I will never forget it!!
March 5, 2011
We brought my father in-law in last night for his 78th birthday and the
entire staff was fabulous. Dorothy our waitress was extremely accomodating
with helpful dinner suggestions, wine selection and we really enjoyed
Melinda introducing herself as the one who took our reservation and helped
arrange the cake through Jackie. They even found my wifes misplaced purse.
All together just a great team effort that made for a perfect evening.
Thanks again. WE’LL BE BACK !!!!
February 5, 2011
I wanted you to know what a perfect baby shower we had for my daughter, Lisa on February 5th at Big Rock. Everything was wonderful (except the unexpected snowstorm.) The food was delicious, service exceptional, and the beautiful room a great compliment to our birdie theme. Many guests said it was the nicest shower they had been to. All your staff was so helpful , attentive, and professional. Thank you so much for your help in the planning of this special event.
December 13, 2010
I wanted to thank you again for all of your help on our holiday party. Everything turned out perfect. Everyone was happy with their food and drinks.
The service was excellent. Please relay to Matt and Andrew (I think that was his name) that they did a great job.
October 3, 2010
Once again, wow! On a short turn around your team did great! Please extend
from Elizabeth and myself a thank you to them. Please make sure you include
a good tip for all three of them. They deserve it! Thank you, Vera – for
the service, the business and your friendship.
September 28, 2010
Just a note to thank you for the wonderful experience for the Brock Rehearsal Dinner. The food was excellent and the wait staff was very attentive, courteous, and professional. It was a pleasure to work with you for this event.
August 10, 2010
Thank you, Katie, and everyone at Big Rock for making our reunion a smashing success. A great time was had by all, and the venue, food and staff were wonderful! You guys really know your business.
We are proud to have been recognized over the years with the following awards for our culinary and service excellence.
Norm and Bonnie LePage Named into the 2016 Honorary Member Induction of the American Culinary Federation’s Michigan Chefs de Cuisine
Executive Pastry Chef Eric Voigt Named 2015 Pastry Chef of the Year – American Culinary Federation’s Michigan Chefs de Cuisine Association