Midwest Brands Manager, Duckhorn Wine Company
March 20, 2009
Thank you so much for hosting a fantastic Duckhorn Wine Company dinner at Big Chophouse Reserve Room.
Brian put a fabulous menu together with the food and wine pairings. The food was delicious and please let Brian and your staff know how much we appreciated all the details in the execution.
I have not stopped talking about the foie gras cappuccino and wish I had some right now!
The room was filled with true wine enthusiasts, and it is always fun to share great wines and stories with those that appreciate the craft.
I enjoyed the opportunity to meet your owner and many of your top customers.
Thank you again for all your support of our brands and look forward to seeing you on my next visit to Michigan.
December 9, 2008
I don’t know where to begin about telling you how exceptional our event at Big Rock Chop House was. All of the staff, including the valet who carried boxes in for me, provided excellent service. The food was great and the wait staff & bartender service was outstanding! Jonathan was terrific making sure all of our needs and requests were met promptly and professionally. We were well taken of from the time we entered the parking lot until the time we left the parking lot.
I’ve received many wonderful comments from our American Axle staff who attended the event.
Thank you for making our holiday dinner a successful event.
December 8, 2008
We had a great time yesterday, the food was out of this world and the service was great.
November 13, 2008
Hello Laurie, I have been meaning to call you all week! The event went perfectly thanks to the efficiency of the Big Rock. Your wait staff, particularly the two young bartenders were so charming and polite. They were just super. Thank you so much for your professionalism and attention, too.
November 12, 2008
I just wanted to tell you how absolutely wonderful everything was Saturday night! EVERYTHING was perfect….the food, the service, the gorgeous room….we could not have asked for more. All of our out of town guests (as well as those from in town) said that they have never been to a more beautiful venue and we could not agree more. Laurie, we truly appreciate all of your efforts to make the evening run smoothly and seamlessly and we thank you so much! I know Mark sent you an email regarding a question about the liquor bill as well as information as to where to send something to you, so please let us know. Again, we cannot thank you enough. We loved everything!!!! Please extend our thanks to the entire staff …. everyone was fantastic!
November 1, 2008
On behalf of our Board of Directors, we would like to express our appreciation to The Reserve for helping us to achieve our hoped for success at our 12th Annual Ring of Hope Dinner on November 1, 2008.
Jessica, thank you (especially) and all your associates for an evening to remember. We have received numerous compliments and praise regarding the delicious food and the warm, elegant surroundings. Special thanks to your executive chef, banquet captains and their respective staff. We recommend high praise indeed to all for their time, talents and exceptional service.
On a personal note, I would like to say that it was a real pleasure working with such helpful and competent professionals. Your individual contributions will enable us to make a difference in the lives of the many individuals and families we serve and to help us continue in our efforts in bring the brightest hope for people with autism.
As an organization, we are struggling to persist during these difficult economic times. Please know how very grateful we our for your support. With the holidays fast approaching, we wish all of you a memorable holiday season!
October 15, 2008
Thank you very much for helping us put on our most well received annual meeting anyone can remember. Everyone loved the location and the facilities and the food was absolutely perfect. I could not believe how nice, helpful and accommodating the servers were throughout the event. Thank you again for making everything so nice and easy. I really do look forward to having future events at the Reserve.
I also wanted to ask if you have had a chance to look at weather or not we have a balance due. If I can get an invoice by tomorrow I can have a check cut and out to you by Monday.
Thank you so much and look forward to hearing from you.
September 14, 2008
Just wanted to send you a short note to let you know how pleased i was with my daughter’s bridal shower on sat. Sept. 13. Besides dealing with monsoon weather and traffic everybody enjoyed themselves immensely. The valet guys were fabulous in helping everyone with their gifts and getting them to the door with as little discomfort as possible. They also helped us load the cars with the gifts after the shower was over.
Mitchell and the waitstafff were fabulous. The service as well as the food was totally outstanding!!! I enjoyed myself because i knew everybody was doing their job!!
Please let your staff know that everything was greatly appreciated and you will probably be seeing some of us in the near future for other events.
Thank you again,
September 8, 2008
I wanted to let you know that everything went amazing last Friday! The food and service at our rehearsal dinner was spectacular! We couldn’t have asked for a better evening.
Kevin and I wanted to thank you for all of your help in organizing the event. You were wonderful to work with!
We look forward to many more evenings at Big Rock! Take care.
August 18, 2008
I wanted to write and thank you for the excellent service you and your staff provided for our Rain Vodka cocktail party last night.
The group was very impressed and really enjoyed the food. Definitely top-notch!
I know that there were some sample bottles left over at the end of the night.
If it’s okay with Vera, I would like for you to hang to them and put them up behind the bars, have the bartenders play with them and offer them to customers. If you sell through them, they can be re-ordered through National Wine and Spirits.
I will also help make them disappear, as I do frequent the restaurant / lounge a couple times a month with friends. It’s nice to be able to drink my products when I go out and offer them to friends.
Again, thank you for everything… I will definitely use your services in the future for other events.
We are proud to have been recognized over the years with the following awards for our culinary and service excellence.
Norm and Bonnie LePage Named into the 2016 Honorary Member Induction of the American Culinary Federation’s Michigan Chefs de Cuisine
Executive Pastry Chef Eric Voigt Named 2015 Pastry Chef of the Year – American Culinary Federation’s Michigan Chefs de Cuisine Association