May 30, 2009
I just wanted to let you, Katie and your restaurant staff know, everyone in our group had a great time! Unfortunately, I didn’t get our waitress’s name, the receipt says the server was Liljana we were at table #902/1 according to the receipt. I would really appreciate it, if you would make sure to forward this email to her as well. The entire evening was perfect. The food, service and atmosphere was outstanding! Big Rock is a quality restaurant. The money I spent for the event was well worth it. Thanks again for making this event a very special memory for my family.
March 30, 2009
Thank you so much for all your help. The shower was wonderful. Everything was perfect, from our first moment with the valet to the very end. The food was great and the the room was all set up when we arrived. Brandon and Jeff couldn’t have been nicer. They even helped us carry everything in, and out, and it was a lot. They were polite and attentive to each and every guest. They were so professional. I don’t think anyone had to ask twice for anything the whole afternoon. They were even great with our little girls. All the guests were impressed with them and Big Rock. What a great experience. Thanks to all of you! Jen, is the bride in the aqua and Jamie in black, is the Maid of Honor. I will whole-heartedly recommend Big Rock to all my friends and clients.
Midwest Brands Manager, Duckhorn Wine Company
March 20, 2009
Thank you so much for hosting a fantastic Duckhorn Wine Company dinner at Big Chophouse Reserve Room.
Brian put a fabulous menu together with the food and wine pairings. The food was delicious and please let Brian and your staff know how much we appreciated all the details in the execution.
I have not stopped talking about the foie gras cappuccino and wish I had some right now!
The room was filled with true wine enthusiasts, and it is always fun to share great wines and stories with those that appreciate the craft.
I enjoyed the opportunity to meet your owner and many of your top customers.
Thank you again for all your support of our brands and look forward to seeing you on my next visit to Michigan.
December 9, 2008
I don’t know where to begin about telling you how exceptional our event at Big Rock Chop House was. All of the staff, including the valet who carried boxes in for me, provided excellent service. The food was great and the wait staff & bartender service was outstanding! Jonathan was terrific making sure all of our needs and requests were met promptly and professionally. We were well taken of from the time we entered the parking lot until the time we left the parking lot.
I’ve received many wonderful comments from our American Axle staff who attended the event.
Thank you for making our holiday dinner a successful event.
December 8, 2008
We had a great time yesterday, the food was out of this world and the service was great.
November 13, 2008
Hello Laurie, I have been meaning to call you all week! The event went perfectly thanks to the efficiency of the Big Rock. Your wait staff, particularly the two young bartenders were so charming and polite. They were just super. Thank you so much for your professionalism and attention, too.
November 12, 2008
I just wanted to tell you how absolutely wonderful everything was Saturday night! EVERYTHING was perfect….the food, the service, the gorgeous room….we could not have asked for more. All of our out of town guests (as well as those from in town) said that they have never been to a more beautiful venue and we could not agree more. Laurie, we truly appreciate all of your efforts to make the evening run smoothly and seamlessly and we thank you so much! I know Mark sent you an email regarding a question about the liquor bill as well as information as to where to send something to you, so please let us know. Again, we cannot thank you enough. We loved everything!!!! Please extend our thanks to the entire staff …. everyone was fantastic!
November 1, 2008
On behalf of our Board of Directors, we would like to express our appreciation to The Reserve for helping us to achieve our hoped for success at our 12th Annual Ring of Hope Dinner on November 1, 2008.
Jessica, thank you (especially) and all your associates for an evening to remember. We have received numerous compliments and praise regarding the delicious food and the warm, elegant surroundings. Special thanks to your executive chef, banquet captains and their respective staff. We recommend high praise indeed to all for their time, talents and exceptional service.
On a personal note, I would like to say that it was a real pleasure working with such helpful and competent professionals. Your individual contributions will enable us to make a difference in the lives of the many individuals and families we serve and to help us continue in our efforts in bring the brightest hope for people with autism.
As an organization, we are struggling to persist during these difficult economic times. Please know how very grateful we our for your support. With the holidays fast approaching, we wish all of you a memorable holiday season!
October 15, 2008
Thank you very much for helping us put on our most well received annual meeting anyone can remember. Everyone loved the location and the facilities and the food was absolutely perfect. I could not believe how nice, helpful and accommodating the servers were throughout the event. Thank you again for making everything so nice and easy. I really do look forward to having future events at the Reserve.
I also wanted to ask if you have had a chance to look at weather or not we have a balance due. If I can get an invoice by tomorrow I can have a check cut and out to you by Monday.
Thank you so much and look forward to hearing from you.
September 14, 2008
Just wanted to send you a short note to let you know how pleased i was with my daughter’s bridal shower on sat. Sept. 13. Besides dealing with monsoon weather and traffic everybody enjoyed themselves immensely. The valet guys were fabulous in helping everyone with their gifts and getting them to the door with as little discomfort as possible. They also helped us load the cars with the gifts after the shower was over.
Mitchell and the waitstafff were fabulous. The service as well as the food was totally outstanding!!! I enjoyed myself because i knew everybody was doing their job!!
Please let your staff know that everything was greatly appreciated and you will probably be seeing some of us in the near future for other events.
Thank you again,
We are proud to have been recognized over the years with the following awards for our culinary and service excellence.
Norm and Bonnie LePage Named into the 2016 Honorary Member Induction of the American Culinary Federation’s Michigan Chefs de Cuisine
Executive Pastry Chef Eric Voigt Named 2015 Pastry Chef of the Year – American Culinary Federation’s Michigan Chefs de Cuisine Association